Sunday, August 10, 2008

A let-down at Best Buy

I went to Best Buy on Friday. I'm in the market potentially for 2 flat screen TVs and 2 home theater systems. I milled around the TV and home theater section for around 15-20 minutes. Not a single salesperson offered to help. In past trips to this store, I always found the salespeople quite helpful and proactive.

So I decided to leave.

On my way out, I passed around 7 employees in the blue shirts waiting right in front of the door chatting with each other. So nice that they were waiting to say goodbye. But maybe Best Buy could have found a better way to deploy these folks.

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