tag:blogger.com,1999:blog-6216289345647030198.post8999082091046335852..comments2011-08-31T11:17:41.601-04:00Comments on 1001 Words: Borders misses the pointAdamhttp://www.blogger.com/profile/08105348186670815368noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-6216289345647030198.post-4996046564235836742008-05-27T16:55:00.000-04:002008-05-27T16:55:00.000-04:00The last post on this blog offers up some idea on ...The last post on this blog offers up some idea on how Borders can innovate in the market place:<BR/>http://howtowritebusinessplan.blogspot.com/<BR/><BR/>They either innovate or die. Got any ideas?jjrayhttps://www.blogger.com/profile/09951978285296375634noreply@blogger.comtag:blogger.com,1999:blog-6216289345647030198.post-39939978233228320712008-05-26T23:45:00.000-04:002008-05-26T23:45:00.000-04:00Alex that's a great point. And a good example of t...Alex that's a great point. And a good example of the impact of boundaries (see my recent post on boundaries: http://adam-1001words.blogspot.com/2008/05/where-to-draw-line.html).<BR/><BR/>When we establish a boundary between corporate and the local store, there are incentive differentials. Borders as an entity lost out.<BR/><BR/>We need to find a way to align incentives. And one way is to make sure that we draw the right boundaries.<BR/><BR/>Anyway, thanks for a very insightful post.Adamhttps://www.blogger.com/profile/08105348186670815368noreply@blogger.comtag:blogger.com,1999:blog-6216289345647030198.post-69052254087245294122008-05-26T21:51:00.000-04:002008-05-26T21:51:00.000-04:00You are looking at the big picture.The booksellers...You are looking at the big picture.<BR/><BR/>The booksellers at you conference were looking at the little picture. <BR/><BR/>A classic case of suboptimization. How does this occur you may ask? It happens because the folks you were dealing with were from a local store. For the GM at that store $5000 was a great day. It probably brought them over plan for the the day, perhaps two days if they were clever in how they rang the sales.<BR/><BR/>Corporate Borders probably wasn't aware of the event, and generally these kinds of event are beneath contempt.Alexhttps://www.blogger.com/profile/01049837856653062438noreply@blogger.com